If you’ve ordered more than one item, your order may be split into separate packages due to the safety of your items. In this case, you will receive a unique tracking number for each parcel we’ve shipped.
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We strongly advise you to order gifts in advance at least a month before the holiday
Order processing: 2-7 Days.
Shipping to US & Canada: 10-25 Days.
Shipping to EU and other countries: 14-25 Days.
We provide a 180-day return window from the date of delivery for all eligible items. If 180 days have passed since you received your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
You will not be able to start a return until your order is in transit
Shipping fees are non-refundable
Please note that refunds will not be issued in cases where the buyer has provided an incorrect or inaccurate shipping address.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you’ve received the wrong item so that we can evaluate the issue and help you resolve it as soon as possible.
You can cancel any order in the 24 hours timeline from the moment you've completed the payment to initiate a full refund.
To initiate a return, please follow these simple steps:
Contact our customer support team: Before sending back the item, please get in touch with our customer support team and provide us with your Order Number. You can reach us via e-mail at contact@aestheticgifts.shop or via the contact form on our contact page.
Wait for the Return Request to be processed (1-2 Days)
When your return request is accepted you will need to send the parcel with your returning items to the following address:
444 Alaska Avenue, Suite #BPZ643, Torrance, CA, 90503, United States
Items sent back to us without first requesting a return will not be accepted.
if you want to return an item that was bought using a paid express shipping method – we will print a shipping label for you and pay for all the shipping costs.
If you want to return an item bought with a free shipping option – all the return shipping costs are on your side.
Once we receive your return and verify its eligibility, we will process your refund.
The refund will be issued to the original payment method used during the purchase. Please allow up to 10 business days for the refund to reflect in your account, depending on your payment provider’s policies.
If you would like to exchange an item for a different size or color, please follow the return process as outlined above, and then place a new order for the desired item on our website.
Make exchanges when:
You need a different size of the same item
You need a different color of the same item
And the replacement item is the same price you paid originally.
Please note that certain items are not eligible for return due to hygiene or safety reasons. These items include:
Socks
Earrings
Hair Accessories
Please get in touch if you have questions or concerns about your specific item.
We also cannot accept returns on gift cards.
We hope this policy provides you with clarity regarding our return and refund process. If you have any further questions or concerns, please do not hesitate to contact our customer support team for assistance.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at contact@y2kaesthetic.shop
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Order processing takes 1-7 business days before shipment.
We will send you an e-mail with a tracking number once your parcel has been shipped.
USA & Canada delivery takes 15-25 business days.
EU countries delivery takes 15-25 business days.
Other countries delivery takes 20-30 business days.
We’re using ePacket delivery service which can be tracked via 17track.net.
 We ship all of our items absolutely FREE. You won’t have to pay for delivery.
We accept Visa and MasterCard via PayPal.
Some orders may take more time to deliver due to the global Coronavirus outbreak.
We kindly suggest you wait in patience.
Periods of inevitable delay – 18 Jan – 30 Jan (Official Holidays).
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Information about Next Day Delivery will be updated soon.
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If you’ve ordered more than one item, your order may be split into separate packages due to the safety of your items. In this case, you will receive a unique tracking number for each parcel we’ve shipped.
We are not responsible for any custom fees applicable by some countries.
If you’ve mistaken with some shipping information or, perhaps, want to cancel your order, then please send us an e-mail as soon as possible. Once the item has been fulfilled and marked as shipped, we won’t be able to make any changes or arrange an instant refund. Check our Returns and Refund Policy for more information.
If a Post Service has lost your package, which is an extremely rare case, please send us an e-mail to contact@aestheticgifts.shop so we could send you delivery files to build a lost package report.
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